Payment agreements for compensations, fees and charges
If you’re unable to pay the full amount immediately, you can apply for a payment agreement. It’s important that you follow up the agreement so that your claim does not proceed to enforcement proceedings and a deduction from your income.
We recommend that you split the claim into instalments rather than defer the payment.
You pay the claim over up to 24 months or by at least NOK 500 per month.
If you have several unpaid claims or need an extended payment period
You must log in to My page to apply for a payment plan if you:
- have several unpaid claims
- want a longer the payment period than 24 months (6 months for compensations)
- want to pay less than NOK 500 per month
If you’re unable to use online services, you may also submit your application on paper. The application must be in writing and state what it applies to. You must include proof of all the relevant information.
Example of information that may be important to attach proof of:
- whether your income has been reduced
- new expenses that we may take into consideration and that are not already registered
- increases in existing expenses, for example, your rent
- changes in your marital status, so that you now pay all the expenses yourself
- whether you are supporting your spouse/cohabiting partner
You do not have to provide proof of cost of living expenses.
Send the application to:
Generally, you may have up to two months more time to pay claims related to fees and charges. You cannot defer the payment of compensation claims.
If you’re unable to use online services, you may also submit your application on paper. The application must be in writing and state what it applies to. You must include proof of all the relevant information.
Example of information that may be important to attach proof of:
- whether your income has been reduced
- new expenses that we may take into consideration and that are not already registered
- increases in existing expenses, for example, your rent
- changes in your marital status, so that you now pay all the expenses yourself
- whether you are supporting your spouse/cohabiting partner
You do not have to provide proof of cost of living expenses.
Send the application to:
If you're granted a payment deferral, you’ll receive a new invoice from us.
You will not be granted a payment deferral if:
- the deadline in the notification of enforced collection has passed
- you're under 18 years of age
If you have several unpaid claims, you must log in to My page to apply for a payment deferral.
You may apply for a cancellation of compensations, penalties for late filing, court fees, enforcement fines, fees and other claims from the Norwegian National Collection Agency (SI).
Log in and write to us:
You can also send the application by post:
You must state clearly what the application concerns. If you have a cohabiting partner that you do not have children with, you must include this information.
In addition, you must include:
- A rental agreement or a payment plan for a mortgage.
- Bills for childcare, municipal taxes, and home insurance.
- An overview of any other debt.
- A confirmation that you're receiving or making maintenance payments.
- A decision that you are granted a housing allowance or financial assistance.
- A decision from NAV, for example, a disability decision or participation in an employment scheme in connection with a work assessment allowance (AAP).
- A confirmation from qualified health professionals of lasting health issues, and that this will result in a reduced ability to pay (not required if you included a disability decision).
- A valuation or estimated value of real property/residential property.
- A confirmed value of other assets, such as a cabin, car or a boat. This could be in the form of a valuation, estimation, purchase receipt, or similar.
You do not have to provide proof of:
- income and tax assessment for yourself or your spouse/cohabiting partner
- cost of living expenses
If you've received a claim from public authorities, the main rule is that you must pay it voluntarily or by enforced collection. Exceptions will usually only apply if your personal circumstances are very bad and you are permanently unable to pay.
As a general rule, SI cannot cancel the whole claim, but we can consider waiving parts of it.
To reduce the claim, we must have received a proposed payment plan.
Any waiving of your claims must not be deemed as offensive to others or the general public. By offensive in this context, we mean that other people may have a negative reaction to a reduction of your claim.
If you have other debt as well, you must generally apply to set up a joint agreement with all your creditors (debt settlement scheme). You can contact NAV for financial advice and debt counselling.
If you want to apply to have a penalty for late filing cancelled on any other basis than reduced ability to pay, you must send your application to the Register of Company Accounts in Brønnøysund.
Hvis kravet ditt er eldre enn ti år, kan du søke om sletting uten å måtte legge fram forslag om betaling. Vi vil kunne ettergi hele kravet ditt dersom vanlig innkreving ikke vil være lønnsom for oss, og dersom ettergivelsen ikke virker støtende på andre eller samfunnet for øvrig.
SI collects compensation claims on behalf of the recipients of the compensation. Only the recipients of the compensation can waive all or part of the claim. We'll forward an application for cancellation of a compensation claim to the person who is awarded the compensation.
The collection continues until the case is settled
Be aware that an application for the cancellation of a claim will usually not stop the collection process. The collection process will not be stopped unless your application is approved.