Dekor lav

Paid too much

If you've paid more than you were supposed to for a claim, you can get your money back or it can be used to cover other claims you have with us.

If you've paid more than you were supposed to for a claim from us, for example, a ticket, your student loan, compensation claims or fees, we'll: 

  • either pay you back what you overpaid
  • or use the money to cover other unpaid claims with the Norwegian National Collection Agency (SI) – if so, you'll be notified in advance

Usually, we'll quickly discover that you paid too much. If you have not received the refund within a week, you can contact us.